Honeywell AlarmNet® Symphony Services/Optiflex Discontinuation Notice
Dear Valued AlarmNet Customer:
Over the past several years, Honeywell AlarmNet has introduced numerous advanced and cost-effective solutions to the AlarmNet portfolio. In order to continue this expansion to newer and more robust technology platforms, we will have to discontinue some of the existing legacy offerings. This letter is to confirm that Honeywell AlarmNet Symphony Services/Optiflex will be discontinued as of June 1, 2014. Alarm transport services will not be affected.
We are confident that the services listed below will continue to meet your needs as an organization and we would like to assist in making your transition as smooth as possible.
Remote Services Alternative
- Honeywell Total Connect™ Remote Services can be used as an alternative replacement to AlarmNet Symphony Services/Optiflex. Honeywell Total Connect is a solution that enables end-users to receive alerts, view live video and control their security systems locally and remotely. This replacement will require new hardware.
- When using Honeywell’s Tuxedo Touch™ controller,, end-users can also remotely control their Z-Wave® enabled thermostats, lights, locks and more. Tuxedo Touch is an advanced home and business security and automation controller, camera viewer, digital picture frame and VISTA® keypad with built-in Wi-Fi®—all in one easy-to-use interface.
Remote Video Replacement for Optiflex
- Honeywell Total Connect Video Solutions offers a line of indoor and outdoor IP cameras which replace Optiflex. Users can view live video locally or remotely over a secure network on the same mobile devices they use every day. It can also be offered to customers with or without a security system.
Please visit the following dealer websites to learn more about Honeywell Total Connect and Tuxedo Touch: